Terms & Conditions kopakopi

last updated : 17 December 2025

Welcome to KopaKopi (“we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of the KopaKopi mobile application and related services (“App”). By using KopaKopi, you agree to be bound by these Terms. If you do not agree, you must stop using the App immediately.

1. Use of the App

You agree to use KopaKopi only for lawful, personal, and non-commercial purposes unless you are a registered store owner.

You must not:

  • Interfere with the App’s functionality or security
  • Upload harmful or inappropriate content
  • Misrepresent your identity
  • Use automated tools (bots, scrapers, crawlers)
  • Reverse engineer, copy, or resell any part of the App

     

We may suspend or terminate accounts that violate these Terms.

2. User Accounts

To access certain features, you may be required to create an account.

You are responsible for:

  • Maintaining the confidentiality of your account
  • Keeping your data accurate
  • All activities that occur under your account

We reserve the right to refuse or remove accounts that contain misleading, inappropriate, or illegal information.

3. Customer Data & Profile Information

Customers using KopaKopi may provide:

  • Name
  • Profile Image
  • Age
  • Gender
  • Email

You agree that:

  • Your information may be used to personalize your experience
  • Your identifiable information may be shared with stores only when you provide explicit consent
  • You may withdraw consent at any time via Privacy Settings

     

     

We do not sell or trade customer data.

4. Store Owner Accounts

Businesses listed in KopaKopi may submit and manage:

  • Brand/Store Name
  • Logo
  • Images
  • Location
  • Contact Info
  • Social Media IDs
  • Business Category and Facilities

Store owners are responsible for ensuring that all information they provide is:

  • Accurate
  • Up-to-date
  • Not misleading
  • Legally owned (no stolen logos/images)

 

We may remove any store listing that violates these Terms.

5. Customer Data Shared With Stores

When a customer interacts with a store inside the App, and only if the customer has explicitly granted consent, KopaKopi may share:

  • Name
  • Profile Image
  • Age / Age Group
  • Gender

 

This information is shared solely for analytics and engagement purposes.
Stores are strictly prohibited from:

  • Exporting or extracting customer data
  • Contacting customers directly unless customers voluntarily provide contact info
  • Selling or misusing customer data

 

Violation may result in removal of the store from the platform.

6. Analytics and Insights

KopaKopi provides analytics to store owners, including:

  • Customer demographics
  • Engagement statistics
  • Visitor insights
  • Activity patterns


Analytics may include identifiable data (with consent) or anonymized data.

Store owners must use analytics only within the App and not for external marketing unless legally permitted and consented.

KopaKopi provides analytics to store owners, including:

  • Customer demographics
  • Engagement statistics
  • Visitor insights
  • Activity patterns


Analytics may include identifiable data (with consent) or anonymized data.

Store owners must use analytics only within the App and not for external marketing unless legally permitted and consented.

7. Content Ownership & Intellectual Property

All content in the app—including logos, UI/UX design, text, systems, features, and functionality—is owned by KopaKopi or licensed to us.
Users may not:

  • Copy
  • Modify
  • Distribute
  • Reproduce
  • Frame
  • Sell
  • Translate
  • Derive works from

 

any part of the App without written permission.
Stores own the content they upload but grant KopaKopi a non-exclusive license to display it within the App.

8. Prohibited Activities

You may NOT:

  • Upload images or content that violates copyright
  • Impersonate individuals or businesses
  • Use the App to spread false information
  • Use the App for illegal transactions
  • Attempt to hack or disrupt the App
  • Misuse customer data

We may suspend accounts violating these rules.

9. Third-Party Services

KopaKopi may integrate with third-party services (e.g., maps, analytics, cloud storage).
We are not responsible for:

  • Third-party policies
  • Third-party actions
  • Content outside the App

Users should review third-party policies.

10. Termination

We may suspend or terminate your access to the App if:

  • You violate these Terms
  • You misuse data
  • You engage in fraudulent activities
  • Legal authorities request it
  • Security risks are detected

Upon termination, you lose access to:

  • Your account
  • Store management tools
  • Analytics
  • Saved content

 

You may request data deletion according to our Privacy Policy.

11. Disclaimer

KopaKopi provides information “as is,” including store details submitted by store owners.

We do NOT guarantee that:

  • Store information is accurate
  • App features will always be available
  • Content is error-free
  • Images, prices, or facilities are up-to-date

Users and store owners are responsible for verifying information independently.

12. Limitation of Liability

To the fullest extent permitted by law:

  • KopaKopi is not liable for damages arising from the use of the App
  • We are not responsible for losses caused by inaccurate store data
  • We are not liable for lost profits, lost data, or business interruption
  • Store owners are responsible for their own listings and actions

Your sole remedy is to discontinue using the App.

13. Changes to These Terms

We may update these Terms from time to time.
When changes occur, we will:

  • Update the “Last Updated” date
  • Notify users when required by law

Continued use of the App means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws of the Republic of Indonesia, including but not limited to:

  • Undang-Undang Perlindungan Data Pribadi (UU PDP)
  • Undang-Undang Informasi dan Transaksi Elektronik (UU ITE)
  • Peraturan dan ketentuan lain yang relevan yang berlaku di Indonesia

Any disputes will be resolved in accordance with Indonesian laws.

15. Contact Us

If you have questions about this Privacy Policy or data handling, contact us:

KopaKopi
Email: info@kopakopi.co

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